Nothing is perfect but it is possible to use our inevitable failures to inspire innovation, and build the collaborative learning practices needed to become more competitive, effective and resilient organizations. Let's face it. We screw up. We make mistakes. We miss the target, or realize after scoring a direct hit that we were aiming at the wrong target all along. We fail. This is all the more true when we have lofty goals which are chock full of difficult targets to hit. And nonprofits are nothing if not organizations with lofty goals. They are looking to foster the social good by curing ugly, intractable problems that don't have easy answers or tried-and-true remedies. Nonprofits need to fail. It's often within failure that true innovation happens. As a grantmaker with Salesforce, learn how you can delight your applicants, radically simplify internal tasks to slash overhead, and get the absolute most out of your investment in Salesforce through Soapbox Engage. In a 30 minute webinar from 1 - 1:30 pm ET on May 22nd, we'll discuss the success that the Nathan Cummings Foundation as had with Soapbox Engage to demonstrate how your organization can: Back in late January, I signed a petition for a cause I believe in, sponsored by an organization I care about. I posted an article recounting how the entire branding of the experience wasn't associated with the organization or the cause but with the well-known petition site hosting the form. That led to a simple question for those using online petitions: Are you building your own brand or someone else's with your online petition solution? Nearly three months after that signing, the question is all the more relevant after the seventeen follow up emails I've received. Pre-Summit Day of Training Soapbox User Summit
Tuesday, May 6th We're less than one month from the 2014 Soapbox User Summit! Read Reason #1 for attending and then register to save your spot! Reason #1: You're using only a fraction of Soapbox...attend to get so much more from of your nonprofit's online presence!Pre-Summit Day of Training Soapbox User Summit The Soapbox User Summit is just a few short weeks away! Check out Reason #2 for attending and register to save your spot. Reason #2: Boost fundraising with tools and strategiesPre-Summit Day of Training Soapbox User Summit Early bird priicng for the 2014 Soapbox User Summit ends this Friday! Check out Reason #3 for attending and then register so you can save your organization some cash! Reason #3: Learn what's new and upcoming in SoapboxPre-Summit Day of Training
Monday, May 5th Soapbox User Summit A new week brings a new reason to attend this year's Soapbox User Summit on May 5th and 6th. Check out Reason #4 in our countdown below and then register so you can take advantage of half off early bird pricing before it ends next Friday, March 14th! Reason #4: Gunner is back, and he's bringing the love bombsI have been asked, when talking about how our support ticket management strategy is set up, what sort of tier structure we use. For those of you who don’t know, ticket management usually has some sort of “tiering structure” where a ticket starts at Tier 1, and then may get escalated to Tier 2, Tier 3 and so on, depending on how complex the issue is. Three or four tiers are typical - but I’ve heard of structures as large as ten tiers. If a ticket comes in, and the Tier 1 agent isn’t able to address it, she will escalate it to Tier 2, and so on. Pre-Summit Day of Training Soapbox User Summit The third annual Soapbox User Summit is only weeks away on May 6th and, as time draws nigh, we're going to be sharing the Top 5 reasons why Soapbox users should register and attend - all so you don't get caught sleeping and miss the opportunity! Reason #5: Bigger, better, more!Pre-Summit Day of Training Soapbox User Summit Longing for some Soapbox knowledge and inspiration to achieve great things with your website? Wrestling through nagging nightmares that your site could be doing so much more to further your mission? Hungry for Salesforce wisdom? Want to get the lowdown on new features slated for Soapbox? Just want to hang out with friendly PICnetters, fellow Soapbox users, and get a free penguin? Join us for the third annual Soapbox User Summit on Tuesday, May 6th, 2013 in Washington, DC! With its latest release this weekend, Soapbox Mailer takes mass email integration with Salesforce.com to a whole new level, allowing you to merge data from any standard or custom field on any of the following objects: In November 2013, Typhoon Haiyan struck the Philippines, killing more than 6,000 and devastating villages and towns across the island nation. Global Fund for Women, a leader in advancing the rights of women and girls worldwide, moved quickly to empower their grantees in the Philippines to address the need. Using Soapbox Engage, Global Fund for Women achieved its most successful online giving effort ever in response to a crisis. Online contributions totalled more than $75,000 from donors around the world, helping devastated communities rebuild and safeguarding women and children in the aftermath of the storm. Do you find your nonprofit getting a request for a refund of a donation? If so, beware that there is a scam afoot that targets nonprofits, as reported by IATS. A baddie contacts you posing as a donor and asks for a refund. They say they meant to donate less. They say they used the wrong card. They say that some horrible thing just happened to them and they need the money back for expenses related to said horrible thing. In fact, they could say a lot of things. Online petitions are a powerful way to mobilize supporters, build your mailing list, increase donations, and advance your mission. We're proud to introduce Soapbox Petitions, our latest app with which you can easily create mobile-friendly petition campaigns with your organization’s branding that integrate directly with Salesforce.com. With Soapbox Petitions, there is no platform that gets in between you and your supporters. No sponsored petitions dilute your message. No fees are charged for gaining access to your supporters or for the size of your mailing list.
I just signed a petition for a cause I believe in, sponsored by an organization I care about. The petition happened to use a well-known online petitions platform.
Read more »
The logo on the top of that site was for the platform. The thank you email that landed in my inbox after I signed the petition was from the platform's email address. That platform's logo was at the top of the thank you email. Its name was in the footer. The thank you email was even signed by the platform's team. When all was said and done, it was hard to remember whose petition I had signed. |