Salesforce Nonprofit Success Pack

The Salesforce Nonprofit Success Pack (NPSP) is used by tens of thousands of nonprofits worldwide to drive mission and fundraising success. Read the latest news, strategy, and how to articles on our blog to learn more and get the most out of your NPSP instance.


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10 A/B Tests to Improve Your Online Fundraising - and What They Tell You

A/B testing your online donation forms can provide valuable insight to boost conversion rates and better fund your mission. What's more, if your online donation forms are integrated with a constituent relationship management tool, like Salesforce, these A/B tests can offer far more than just conversion rates with which to judge performance. But what should you test and what questions do those tests allow you to answer?

Here are ten A/B testing areas and what you can glean from each:

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Create a Salesforce Dashboard to Display A/B Test Results of Online Donation Forms

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In our previous two blog posts here and here, we provided step-by-step instructions for creating reports in the Salesforce Nonprofit Success Pack to evaluate the effectiveness of A/B tests of your online donation forms. For this recipe, we wrangle all twelve metrics onto a single dashboard so you can easily compare the performance of each form in the test.

For more background on this recipe, specifics on the A/B testing process, examples of what to test, and an overview of UTM codes for inbound marketing metrics, watch our webinar, Six Ways to Get Smarter with Your 2018 Fundraising.

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Create a Salesforce Report to Evaluate A/B Tests of Online Donation Forms for One-Time and Sustaining Donations

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As we noted in a previous blog post, A/B testing your online donation forms can be a powerful practice, especially when you integrate those tests with the Salesforce Nonprofit Success Pack. In this step-by-step recipe, we'll create a report and dashboards in Salesforce that will allow you to quickly analyze which form in your A/B test is performing best with respect to one-time vs. sustaining donations.

For more background on this recipe, a host of other metrics, and specifics on the A/B testing process, watch our webinar, Six Ways to Get Smarter with Your 2018 Fundraising.

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Create a Salesforce Report to Evaluate A/B Tests of Online Donation Forms for New and Existing Donors

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A/B testing of your online donation forms can be a powerful practice for optimizing their performance and maximizing the funds your nonprofit raises online. Analyzing relative conversion rates for your A/B tests within a tool like Google Analytics is just the beginning of the insights you can gain in your A/B tests, though. By integrating your A/B test with the Salesforce Nonprofit Success Pack, you can move beyond simple conversion analysis and compare performance across a host of metrics.

In this step-by-step recipe, we'll create a report and dashboards in Salesforce that will allow you to quickly see which form in your A/B test is performing best with respect to new vs. existing donors. For more background, a host of other metrics, and specifics on the A/B testing process, watch our webinar, Six Ways to Get Smarter with Your 2018 Fundraising.

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PUB Crawl for February 26, 2018

As I pull myself together after celebrating the US men's curling team gold medal run, I've realized that there's been a ton happening in the Salesforce world. But seriously, did you see that comeback? Incredible!

Meanwhile, I thought for a second that I'd aim to break some speed records skiing down this mountain last week, but reason took over really quickly. Après-ski called instead.

The downhill skiing

If you're coming back to the non-sport world after your Olympic focus, I've got just the right beverage for your needs from the the PUB Crawl bar of knowledge. Enjoy!

Don't forget, you can have the goodness of the PUB Crawl delivered into your inbox each Monday morning by subscribing today!

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