Salesforce Nonprofit Success Pack

The Salesforce Nonprofit Success Pack (NPSP) is used by tens of thousands of nonprofits worldwide to drive mission and fundraising success. Read the latest news, strategy, and how to articles on our blog to learn more and get the most out of your NPSP instance.


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Chart Donor Retention by Month vs. Acquisition by Month in the Salesforce Nonprofit Success Pack

Want more Salesforce fundraising insights? Check out our PUB Crawl newsletter to get them delivered straight to your inbox.

Donor retention is a supremely vital metric by which fundraisers determine success. Visualizing progress toward an organization's goal throughout the year with the proper context is critical to understanding your own donor retention. In this recipe, we roll up our sleeves to walk you through - step-by-step - the creation of a custom Report in the Salesforce Nonprofit Success Pack that will chart both that progress and that context.

For a full breakdown of other donor retention Salesforce recipes as well as a presentation of proven donor retention fundraising strategy, watch our webinar, Achieve Dynamite Donor Retention with the Salesforce Nonprofit Success Pack. A more productive 45 minutes focused on fundraising and the Salesforce Nonprofit Success Pack, you will not find.

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PUB Crawl for September 11, 2017

After cleaning up all of the confetti post-PUB Crawl 100, I decided I needed to go for a marathon run. That was a ridiculous idea. The photo below is from the run. Really. Maybe just celebrating with a bottle of champagne could have been a better idea.

Trudging through a ridiculous marathon

As I'm trying to act like my new limp is just a cool new stride, it seems that the Salesforce community went into overdrive for this week's content. At the same time, I'm gearing up for NPSP Day Boston this Friday, and NPSP Day Washington DC next week, so I'm going to hobble out of your way and deliver one of the biggest PUB Crawl editions ever.

So, sit back, relax, and check out all the goodness from the community!

Don't forget, you can have the goodness of the PUB Crawl delivered into your inbox each Monday morning by subscribing today!

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Track Donor Retention and Donor Churn Rates Against a Goal in the Salesforce Nonprofit Success Pack

Two essential metrics for measuring nonprofit fundraising success are a nonprofit's donor retention rate and donor churn rate. In this step-by-step recipe, we'll share a quick and easy way to calculate these vital statistics in the Salesforce Nonprofit Success Pack. In addition, we'll show you how to compare your current rates to your annual goal. What's more, we'll offer a method for dynamically calculating the number of retained donors needed to reach your annual goal, thereby providing a countdown to success for your development team to monitor.

For more on donor retention, watch our free webinar, Achieve Dynamite Donor Retention with the Salesforce Nonprofit Success Pack. We'll share key strategies for boosting donor retention as well as additional Salesforce Nonprofit Success Pack recipes for informing and motivating success.

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Top 25 PUB Crawl Posts to Celebrate 100th Edition of Salesforce Power of Us Hub Digest

PUB Crawl 100th edition

With this week’s issue, the PUB Crawl marks 100 straight editions! Whether travel or holiday or rain or sleet or dark of night, for 100 consecutive weeks without fail, the PUB Crawl has delivered its friendly, informative weekly digest of the best of the Power of Us Hub to the inboxes of busy people wanting to stay in the nonprofit Salesforce know.

To honor this century mark, we’ve combed our email archives to deliver the following top 25 posts shared over the course of those 100 weeks. Enjoy the walk down memory lane!

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PUB Crawl for September 4, 2017

Cue the fireworks, it’s the 100th edition of the PUB Crawl! That's right, for 100 consecutive weeks, Salesforce knowledge has been pouring into the inboxes of nonprofiteers around the globe. Sometimes it arrives as a nightcap read, other times it arrives as you're sipping your first cup of coffee. I'm just keeping you on your toes. Regardless of when it's delivered, the goal is the same: increasing your ability to use Salesforce effectively.

Knowledge knows no boundaries

My simple reason for starting the PUB Crawl was to ensure we heard directly from those on the frontline delivering knowledge. I wanted to create a reliable aggregator of insight where I could highlight and celebrate incredible individuals and their contributions to the community.

As we cross this milestone together, I hope you enjoy this week's content and wish for it to inspire you to share your gift of knowledge with others. At Dreamforce, a few of us in the ecosystem will be sharing an initiative that will continue to drive innovation and knowledge sharing within our community through a new distributed model of collaboration. I can't wait to see what we can all build together as a grassroots community in service to each other.

In the meantime, a sincere "gracias" to all of you who have been subscribers of the PUB Crawl, be it since yesterday or 2015. I'll keep rolling the PUB Crawl off the assembly line every Monday so long as you keep creating fantastic content in the Hub. Deal?

Alright, grab a beverage of your choosing and enjoy this week's edition of the PUB Crawl!

Don't forget, you can have the goodness of the PUB Crawl delivered into your inbox each Monday morning by subscribing today!

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