Tim Forbes

Posts by Tim Forbes, VP of Products and Marketing

Nonprofit scam alert: Issuing a refund to a supporter? Only credit the original card

Do you find your nonprofit getting a request for a refund of a donation? If so, beware that there is a scam afoot that targets nonprofits, as reported by IATS.

A baddie contacts you posing as a donor and asks for a refund. They say they meant to donate less. They say they used the wrong card. They say that some horrible thing just happened to them and they need the money back for expenses related to said horrible thing. In fact, they could say a lot of things.

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Introducing Soapbox Petitions: Mobilize supporters, build your mailing list, advance your mission

Online petitions are a powerful way to mobilize supporters, build your mailing list, increase donations, and advance your mission.

We're proud to introduce Soapbox Petitions, our latest app with which you can easily create mobile-friendly petition campaigns with your organization’s branding that integrate directly with Salesforce.com.

With Soapbox Petitions, there is no platform that gets in between you and your supporters. No sponsored petitions dilute your message. No fees are charged for gaining access to your supporters or for the size of your mailing list.

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Whose brand are you building with your nonprofit's online petition?

I just signed a petition for a cause I believe in, sponsored by an organization I care about. The petition happened to use a well-known online petitions platform.

The logo on the top of that site was for the platform.

The thank you email that landed in my inbox after I signed the petition was from the platform's email address.

That platform's logo was at the top of the thank you email. Its name was in the footer.

The thank you email was even signed by the platform's team.

When all was said and done, it was hard to remember whose petition I had signed.

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Soapbox Mailer for Salesforce now 30% faster sending mass emails

Soapbox Mailer, our Salesforce-native mass email app built for your budget, just got much faster in delivering messages.

Soapbox Mailer 30% faster

Thanks to features included in the Salesforce Summer '13 release, we've optimized Soapbox Mailer to produce benchmark testing showing 30% faster email delivery.

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