Do you find your nonprofit getting a request for a refund of a donation? If so, beware that there is a scam afoot that targets nonprofits, as reported by IATS.
A baddie contacts you posing as a donor and asks for a refund. They say they meant to donate less. They say they used the wrong card. They say that some horrible thing just happened to them and they need the money back for expenses related to said horrible thing. In fact, they could say a lot of things.
The upshot: don't issue a refund to a credit card that is different than the one used for the original donation, and never issue a check or cash to refund a credit card donation.
Stay safe - and smart! - out there.
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