Tim Forbes
Posts by Tim Forbes, VP of Products and Marketing
by Tim Forbes
on January 28, 2015
Tomorrow, we will be hosting a gathering of community members for a Salesforce.com Nonprofit Starter Pack Community Sprint, and we couldn't be more excited! What's a community sprint? It's an event where everyone, whether accidental techie or rockstar developer, can collaborate in person to contribute to an open source project. And, oh what a great open source project the Salesforce Nonprofit Starter Pack is! Empowering thousands of nonprofits to manage donor and supporter data, track program metrics, and do just about anything with data they need to through free or deeply discounted tools, we confess we're massive fans and couldn't be happier about lending a hand to help make it even better.
With the Salesforce Nonprofit Starter Pack, your nonprofit can transform its ability to connect with supporters and advance your mission.
We'll be giving a round up of the day's events and accomplishments here on our blog after the keyboards are set aside and the dust settles. For now, we'll just give a massive shout out to the fantastic community members who are giving of their own time and resources to make a contribution for the good of the nonprofit sector!
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by Tim Forbes
on January 28, 2015
So, you've got a lot of supporters, and many of them make donations on a regular basis. But not every donor is the same. You need to think about them both as individuals and as different groups of people. But they all donate money, what's the difference?It's how much money they contribute. Depending on the amount of money they're willing to give, people have certain expectations for you and your nonprofit. Like, they want a place on the board? Special privileges? Snacks?No, not snacks. However, through giving more or less money, donors have different expectations about how they should be treated and what they should have access to. They also have unique ideas on how they receive communications from you regarding your organization. But the behavior varies with the amount of money contributed. This is why you should consider using donor levels. Nonprofit CRM software can help you develop and assign them to new and existing donors.
Each person here donates differently. What levels will you put them in?
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by Tim Forbes
on January 21, 2015
Every nonprofit, including yours, are likely still envious of the ALS Association. Last year's Ice Bucket Challenge campaign not only raised a significant amount of cash for the organization, but brought a huge amount of attention to the condition also known as Lou Gehrig's disease and its overall lack of research funding. Can you imagine what would happen if you could knock out two birds with one stone like that for your cause?
You don't need buckets of ice for a good viral campaign.
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by Tim Forbes
on January 18, 2015
How does your SEO measure up?
Raising awareness for your cause can be a tricky business. You may have clipboard people on the streets and special ad placements in print and web publications, among other things. What about search, though? There are a lot of people thinking about your organization's mission, either directly or indirectly. These people could become donors, volunteers or supporters very easily. As a result, you should be looking at ways to improve your search engine optimization, or how you're seen and discovered on search engines. By doing that, you'll get more people to look into the projects your nonprofit is working on. But how do you measure your SEO? Being a nonprofit is quite different from being a media page. You don't have people placing ads on your site, and you're not necessarily looking for page clicks. So here are some tips to get you going in the right direction, using basic analytics tools:
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by Tim Forbes
on January 14, 2015
Playing video games fast has never been as charitable.
Last week, just outside Washington, D.C., a large group of video game players and fans gathered for a week-long event called Awesome Games Done Quick. It was a marathon streamed live on the Internet that had gamers finish video games as fast as possible using skills and a variety of exploits, a process called "speedrunning." You may think that this event seems ridiculous and unrelated to nonprofits. However, by running it like a telethon, AGDQ raised $1.56 million in donations through various channels in that week for the Prevent Cancer Foundation. Such an incredible fundraising drive helps us provide valuable insights on using the Internet as way to hold events and raise money. Here are four lessons you can learn from this experience, especially as it relates to using nonprofit CRM software.
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