Soapbox Engage Blog

Happy Monday, PUB Crawlers!

I’m packing my bags for Chicago and I couldn’t be more stoked about launching our 2025 NPSP Day tour in the Windy City! The event is nearly sold out (we might have one ticket left if you want to be the final lucky attendee!)— it’s great to see so many folks eager to gather in person, strategize around the NPSP, and learn about the evolving Salesforce platform and what solutions are available to nonprofits going forward. Make sure to check out the NPSP Day website to see if we’re coming to a city near you!

Keep scrolling for fresh ideas, questions, conversations, and events from across the Trailblazer community!

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Great Posts from the Salesforce Power of Us Hub

1. Email Action Quick Review - Salesforce Summer 25
   Andy Engin Utkan (BRDPro Consulting)

   Salesforce flow actions are useful and powerful features (particularly for handling email actions), but building them can be quite complex. The good news is the Salesforce product team has delivered substantial improvements with Summer '25. In this video, Andy takes the new version of this component for a spin around the block. See what he learned!

2. Quick Review of Some Spring ‘25 Highlights
   Dodi Friedenberg (Ability Central)

   Before we get too in the weeds with Summer '25 (pun intended!), it could be wise to review some of the most notable updates from Spring ’25: multi-column sort in list views, customizable welcome emails, major enhancements to Reports, Dashboards, and Flows, and much more. Dodi does a great job of summarizing the highlights here!

3. Dreamforce 2025: Call for Participation is Now Open
   Kyren Wong (Salesforce)

   Dreamforce is returning to San Francisco in October and Salesforce is looking for stories to share! Have a bold idea, breakthrough project, or real-world success story? Dreamforce is your chance to share it with a global audience of peers, practitioners, and innovators. Whether you're deep in development, driving strategy, leading operations, or hands-on with implementation—if you’ve helped your team move faster, serve customers smarter, or solve complex problems with real results, Salesforce wants to hear from you! Submit by May 30th!

4. Articles to Improve Your Salesforce Knowledge
   Rakesh Gupta (Salesforce MVP)

   Rakesh is back this week with some step-by-step guides to help you save time and work smarter! Check them out:

   • Step-by-Step Guide to Creating a Custom Robots.txt for Experience Cloud Sites
   • Step-by-Step Guide to Generate a Sitemap in Salesforce Experience Cloud
   • Send Email as a Quick Action Using Lightning Web Component
   • Step-by-Step Guide to Write SEO-Friendly Titles & Descriptions for Experience Cloud Pages
   • Send Email with Dynamic Attachments Using Salesforce Flow

5. Reminder: Nonprofit Team at World Tour NYC Next Week
   Lizzy Roberts (Salesforce.org)

   World Your NYC is next week! Join the Nonprofit Community Team for the Community Breakfast on May 21 from 8:00–10:00 a.m. ET at the Javits Center — a great opportunity to connect with nonprofit Salesforce end-users, admins, developers, and partners. They’ll also be hosting a Nonprofit Reception on May 20 (registration required) and participating in Agentforce World Tour NYC on May 21. See more details here!

Great Events

1. Nonprofit Ask Me Anything - May 14
   Lizzy Roberts (Salesforce.org)

   The next Nonprofit AMA session will be taking place this Wednesday 5/14! These are 45-minute Q&A sessions led by Salesforce experts, with no topic off-limits. Tune in to these insightful discussions— no presentations, just pure Salesforce wisdom exchanged in a supportive community environment!

2. NPSP Day Seattle - Thursday, June 5
   Katie Ciszek (Soapbox Engage)

   In just a few weeks, we'll be wheels down in Seattle for NPSP Day! In this day-long unconference-style event, we'll explore best practices for NPSP plus take a look at what the future holds with the new Salesforce Nonprofit Cloud. This is your space to dig in, ask questions, and emerge with fresh ideas. Register to reserve your spot!

3. NPSP Fundraising Day - June 11
   Katie Ciszek (Soapbox Engage)

   Registration is open for NPSP Fundraising Day on June 11 at The Center in New York City! This special edition NPSP Day will focus on how nonprofits can use Salesforce and AI-powered tools to strengthen and future-proof their fundraising strategies. Expect a full day of hands-on learning, peer-led breakout sessions, and networking designed to make your fundraising smarter, faster, and more personalized. Questions? Don't hesitate to reach out!

Great Ideas for Nonprofits Using Salesforce

1. Printable View on Referrals
   Volunteer Admin (Compassion Coalition)

   Don't forget to peruse the IdeaExchange for great suggestions like this one— and vote for the ones you want to see implemented or addressed. Many a wonderful product update has sprung from this community space!