Salesforce Nonprofit Success Pack

The Salesforce Nonprofit Success Pack (NPSP) is used by tens of thousands of nonprofits worldwide to drive mission and fundraising success. Read the latest news, strategy, and how to articles on our blog to learn more and get the most out of your NPSP instance.


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Personalize fundraising appeals by creating Next Ask Amount in Salesforce Nonprofit Success Pack

Want more Salesforce fundraising insights? Check out our PUB Crawl newsletter to get them delivered straight to your inbox.

In our previous post, we lauded the importance of personalizing the ask amount when sending fundraising appeals. In this how to recipe, we give step-by-step instructions for doing so in the Salesforce Nonprofit Success Pack by creating a Next Ask Amount field on the Contact object.

For a deeper dive into strategy, different methods for calculating the Next Ask Amount, and details on operationalizing your personalized ask using Pardot or the Salesforce Marketing Cloud, watch our recorded webinar, Making the Right Fundraising Ask: When, How and How Much.

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PUB Crawl for May 8, 2017

So, here's the deal, folks. During the next two weeks, we're going to witness some pretty epic Salesforce community gatherings. Seattle, Amsterdam, and London will be rocking at NPSP Days and Salesforce World Tours, and like the appropriate groupie, I'll be front stage yelling "do Free Bird!". Or facilitating with a captain's hat. Either way, it's going to be fun.

Up in the air

While I book more miles than appropriate for any sane person, grab multiple steins of Salesforce knowledge and saddle up to the PUB Crawl.

Don't forget, you can have the goodness of the PUB Crawl delivered into your inbox each Monday morning by subscribing today!

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PUB Crawl for May 1, 2017

As we incredibly turn the calendar over to a new month, May comes roaring in with a ton of event announcements and lots of great activity in the Power of Us Hub. Not only that, but this PUB Crawl reporter is gearing up to log some serious miles in an NPSP Day tour crossing a couple of continents. Don't worry, your weekly dose of Salesforce knowledge will keep arriving right on time.

Hitting the road

Pull up a barstool, and I'll fill up your glass with Salesforce knowledge. Let's dive right in to it!

Don't forget, you can have the goodness of the PUB Crawl delivered into your inbox each Monday morning by subscribing today!

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Making the Right Fundraising Ask: Smart Strategy for Successful Appeals

Making the Right Fundraising Ask

You did it. You crafted a compelling appeal with a great story that is sure to inspire action from your recipients. But you are no novice. You know that the wrong ask amount can cause even a great appeal to fall flat and donation response rates to plummet. Situations where major donors are asked for a mere $25 are the stuff of nightmares. And asking for too much from a given donor can inspire eye rolls and opt outs faster than you can click a mouse.

In this day and age, you need to personalize even this part of the fundraising process. But how?

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Calculate Gross Lifetime Value for Contacts in Salesforce Nonprofit Success Pack

In our earlier post, we showed love to Lifetime Value as a tool for guiding fundraising success for your organization. We then shared a step-by-step recipe for extending the Salesforce Nonprofit Success Pack to calculate historical giving data for Contacts up to five years back as well as calculating a Contact's consecutive years of giving. In this how to recipe, we'll walk you through the final steps in calculating Gross Lifetime Value for your organization.

For a full overview of all steps in this series as well as a presentation of the strategy behind them, watch our 45-minute recorded webinar, Boost Donations with Data-Driven Fundraising: Lifetime Value and the Salesforce Nonprofit Success Pack.

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