Tim Forbes

Posts by Tim Forbes, VP of Products and Marketing

Create an Engagement Plan Template to Cultivate One-Time Donors into Sustaining Supporters

In our series of Salesforce how tos for increasing monthly gifts, we've detailed tactics you can implement within the Nonprofit Success Pack (NPSP) to convert one-time donors to sustaining supporters. We presented recurring donation information directly on the Contact record using User Defined Rollups. We then used those new fields to create Levels that track recurring donor status and drive effective engagement strategy. And, most recently, we created User Defined Rollups and Levels that explicitly target one-time donors giving in the last 90 days as potential recurring donors. Today, we'll finalize the process by creating an Engagement Plan Template to be used for cultivating donors.

For a full overview of all steps in this series as well as a presentation of the strategy behind them, check out our recorded webinar Convert One-Time Donors to Sustaining Supporters: Strategy, Tactics, and the Salesforce Nonprofit Success Pack.

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Using User Defined Rollups and Levels to Target One-Time Donors for Monthly Giving

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In recent posts, we've detailed step-by-step recipes anyone can use to turn their Salesforce Nonprofit Success Pack (NPSP) instance into a monthly donor assembly plant. We've discussed using User Defined Rollups to display recurring donor data on the Contact. We provided details on how to create Levels that track recurring donor status and drive effective engagement strategy. Today, we'll bring both User Defined Rollups and Levels together to allow you to specifically cultivate recent one-time donors into recurring donors.

For a full overview of all steps in this series as well as a presentation of the strategy behind them, check out our recorded webinar Convert One-Time Donors to Sustaining Supporters: Strategy, Tactics, and the Salesforce Nonprofit Success Pack.

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Create Levels to Track and Cultivate Sustaining Donors in the Salesforce Nonprofit Success Pack

In our previous post, we provided a step-by-step recipe for extending the Salesforce Nonprofit Success Pack (NPSP) to present recurring donation information directly on the Contact record using User Defined Rollups. Today, we use those new fields to create Levels that track recurring donor status and drive effective engagement strategy.

For a full overview of all steps in this series as well as a presentation of the strategy behind them, check out our recorded webinar Convert One-Time Donors to Sustaining Supporters: Strategy, Tactics, and the Salesforce Nonprofit Success Pack.

Read more »
 

Display recurring donation data on Salesforce Contacts using User Defined Rollups in the NPSP

To effectively nurture sustaining donors, you want more than smart strategy. You need to get the most from a quality constituent relationship management system (CRM) to aid in the effort. In the first of a series of posts, we offer specific step-by-step recipes for extending the Salesforce Nonprofit Success Pack (NPSP) to be a sustaining donor cultivation powerhouse. Today, we dive into how you can use the NPSP and its User Defined Rollups to present recurring donation information directly on the Contact record.

For a full overview of all steps in this series as well as a presentation of the strategy behind them, check out our recorded webinar Convert One-Time Donors to Sustaining Supporters: Strategy, Tactics, and the Salesforce Nonprofit Success Pack.

Read more »
 

67 New Reports and 4 New Dashboards in the Salesforce Nonprofit Success Pack

Salesforce Nonprofit Success Pack Reports and Dashboards

We have a mantra that guides the development of our online engagement apps when integrating with Salesforce: stay true to the core. We do everything we can to leverage the functionality and data model inherent in Salesforce and the Nonprofit Success Pack (NPSP), only creating something new when necessary. This mantra means that Soapbox's integrations are designed to work with Recurring Donations, Opportunities/Donations, Payments, Campaigns, each NPSP Account model and a host of other elements that comprise Salesforce and the Nonprofit Success Pack. It also means that data winds up where the NPSP expects it to wind up.

There are a lot of reasons why we do this. And, with the release of NPSP Version 3.90, there are 71 more!

An amazing team of nonprofit experts in the Salesforce.org community just dropped 67 new Reports and 4 new Dashboards into the NPSP. They cover a dizzying array of common nonprofit scenarios across an insane number of aspects of the NPSP. And, since Soapbox places data where it's expected, they immediately empower our users to get even more out of Salesforce with their reporting and data analytics might.

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