Soapbox Engage Blog

Dreamforce 2023 is almost here! Dreamforce is an annual celebration and convergence of the best of the technology world and future-minded non profiteers. This celebration includes 1,500+ expert-led sessions, workshops, and demos. You will get the opportunity to learn how AI + Data + CRM can help you minimize challenges and maximize ROI. Considering the recent developments in and embrace of AI technology, this will definitely be a transformative year!

1500+ sessions is a lot, and it can be hard to prioritize what you and your team will check out over the course of three days. With that in mind, we’ve compiled a shortlist of the Dreamforce sessions that we think will be most exciting for nonprofit organizations!

Top Dreamforce Sessions for Nonprofits

1. AI and the Future of Generosity: There have been a lot of developments in AI over the last year, and therefore it is a major theme of this year's Dreamforce. This session looks toward the future to explore how emerging technology will determine the fate of the nonprofit sector.


2. Do You Trust Me? The Human Side of Digital Transformation: AI can be very helpful to nonprofits in streamlining and improving all sorts of processes. But it is only as effective as your team who is utilizing it. In this session, members of Salesforce Philanthropy will share a behind-the-scenes look into how they transformed their own internal technology by centering trust and human connection throughout the process.


3. Introduction to Nonprofit Cloud — Hands-on Workshop: The new Nonprofit Cloud was announced earlier this year. We’re still in the process of discovering all the different features and capabilities! Join this session to learn the key building blocks, basic configuration, and best practices to optimize operations and enhance efficiencies with Nonprofit Cloud.


4. Empowering Nonprofits in Era of Change with AI + Data + CRM: So much change is happening as we move forward with AI technology. Nonprofits will play a key role in what’s to come, as AI drives societal changes. See how nonprofits maximize the full cycle of funding, delivering, and measuring impact with AI, data, and CRM.


5. Innovation for Nonprofits: Salesforce for Nonprofits Roadmap: There is so much you can do with Salesforce to support your nonprofit, and there’s even more to come in the future! Hear about the innovation coming with Salesforce for nonprofits across programs, case management, grants, fundraising, and outcomes.


6. Leverage AI to Increase Impact as a Nonprofit: Like we said, AI is a major focus of this year’s Dreamforce! Hear how nonprofits can leverage AI to analyze data, personalize outreach, optimize fundraising, evaluate programs, enhance volunteer management, and improve decision-making for greater impact.


7. Making the Move: From Paper to Salesforce, a Programs Story: There’s a lot of talk about AI and the future, but not all nonprofits have fully entered the digital age. If you’re in that boat, check out this session! Learn how nonprofit Health Trust moved its programs, case management, and billing from paper to a fully connected digital system.


8. Securing Buy-in for Investments from Your C-Suite and Board: There’s a lot of innovation to be had with Salesforce. However, if only one or two team members are interested in that without organizational buy-in, it can be hard to move forward! Learn how to empower leaders to convince internal stakeholders that it’s worth the investment.

That’s just a small taste of all the sessions that will be offered at Dreamforce 2023. Check out their Nonprofit Trail Map to discover what else may be interesting to you.

If you’re not very well versed in Salesforce and all this is new to you, Soapbox Engage has you covered! We offer Salesforce Consulting Services to implement and customize your Salesforce CRM and online engagement tools to maximize your impact. Contact us today if you’re interested!