Unleashing the Potential: Microsoft Cloud for Nonprofit New AI Capabilities

Microsoft Announces New AI Capabilities in Microsoft Cloud for Nonprofit

Recently, Microsoft announced new AI capabilities in Microsoft Cloud for Nonprofit. These new capabilities will leverage AI to amplify fundraising and marketing efforts, so nonprofit professionals can devote more energy to doing what you all do best– working with the communities you serve!

Microsoft is working directly with many partners as they roll out this technology, to ensure it’s tailored to the requirements of the nonprofit sector. Soapbox Engage is excited to be one of the companies Microsoft has selected as a partner to help with implementation and data migration.

To ensure smooth and efficient payments and donations, Soapbox Engage is working with Microsoft to deliver integrations that enable seamless reconciliation and reporting through end-to-end donation, revenue, and transaction management. We’ll make sure your organization gets what you need from this new technology!

This blog will explore some of the AI-boosted benefits you can expect from Microsoft Cloud for Nonprofit.

Leverage AI with Microsoft Cloud for Nonprofit

  1. Optimized Fundraising
  2. Enhanced Data Analysis and Insights
  3. Donor-centric Marketing
  4. Improved Engagement
  5. Donor Inclination Insights

Optimized Fundraising

Microsoft Cloud for Nonprofits will support a new Fundraising performance dashboard that offers up-to-date interactive views of campaign performance, donor conversion, and other fundraising analytics using real time data, all built on Power BI’s industry-leading data visualization platform. This way, you and your Board can quickly understand the status of your fundraising campaigns and pivot if necessary to achieve your goals.

Enhanced Data Analysis and Insights

Data is the lifeblood of any organization, and nonprofits are no exception. With the new AI capabilities of Microsoft Cloud for Nonprofit, you can harness the power of artificial intelligence to gain valuable insights from your data. AI algorithms can analyze vast amounts of information in real-time, helping you identify trends, patterns, and correlations that may otherwise go unnoticed. This empowers your organization to make data-driven decisions, optimize operations, and allocate resources more effectively, ultimately driving greater social impact.

Donor-centric Marketing

With Dynamics 365 Marketing, your marketing team will be able to use plain language queries to segment donors, volunteers, and other constituents, and identify how donors prefer to be contacted and when they prefer to contribute. Dynamics 365 Marketing streamlines the generation of donor and volunteer acknowledgements, newsletters, program information, and other communications.

Improved Engagement

Nonprofits will get AI-based tools that help automate communications and generate personalized, highly relevant communications, reminders, and recommendations that enable nonprofits to stay connected and deepen engagement with donors. Microsoft has also integrated AI-based capabilities of Teams Premium into Fundraising and Engagement to help nonprofits improve productivity and make sure stakeholders get notes, and follow ups after an important meeting.

Donor Inclination Insights

They’ve also announced a new AI-powered donor propensity model inside Fundraising and Engagement that will help organizations leverage their data to understand who is most likely to donate. Over the next few months, they will work with a select group of nonprofits to develop and refine the model, with plans to make it available in the second half of calendar year 2023. If you’re interested in learning more about the private preview, register for their June 22nd webinar.


The new AI capabilities of Microsoft Cloud for Nonprofits mark a significant milestone in the digital transformation of the nonprofit sector. By harnessing the power of AI, nonprofits can unlock new levels of efficiency, personalization, and impact.

Stay tuned for more information on Soapbox Engage professional service offerings that will align with this release!


Interested in learning more about how technology can help you in fundraising? Check out these resources: