Soapbox Engage Blog

After a few weeks on the road, it was great to wrap it all up with a day networking with the NPSP open source community in Boston last Friday. Working under the gazing eyes of President Roosevelt and other gorgeous artwork, Harvard put on a great show!

With another round of empowered community contributors joining the NPSP Day movement, I'm excited to bring the energy back to Washington DC tomorrow for our first repeat city. After all the long-distance travel for me recently, it's fitting that the commute will be just two blocks tomorrow!

If you can't join us in DC tomorrow, let me nourish your brain with a tall glass of Salesforce community knowledge. Order's up!

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Great Posts from the Salesforce Power of Us Hub

1. HOW-TO RECIPE: Track Donor Retention and Donor Churn Rates Against a Goal in the NPSP
   Tim Forbes (Soapbox Engage)

   Donor retention rate and donor churn rate are indispensable metrics for measuring nonprofit fundraising success. Let's learn how to make the most of these metrics with Salesforce, shall we?

2. Data Modelers
   Katie McFadden (Swift River Consulting)

   The first ever Data Module Hangout was a huge success! Even better, Katie has compiled all the notes and recordings from the calls. If you like what you're seeing, start suggesting topics for the next community hangout.

3. NPSP has a NEW Getting Started Page!
   Marc Baizman (Salesforce.org)

   The NPSP Getting Started page has a fresh coat of paint. Check it out!

4. Google's Software Documentation Style Guide
   Ryan Ozimek (Soapbox Engage)

   If you're writing developer documentation for that great software you're contributing to the NPSP or your own software, here's some best practices to follow.

5. Acknowledgement Email Question For Organizations
   Heath Parks (Cincinnati Works)

   Organizations aren't people. Or are they? I can't keep up. In any case, how do you address them with acknowledgement letters?

Great Events for the Salesforce Nonprofit Community

1. [Webinar] Achieve Dynamite Donor Retention with the NPSP - September 21 @ 3pm ET
   Ryan Ozimek (Soapbox Engage)

   Donor retention is an important key to sustaining a non-profit. Yes, new donors are amazing, but you can't forget about your existing contributors. Tune in to this webinar to gather all the tactics and strategies to sustaining donations success!

2. NPSP Day Washington DC - September 19
   Ryan Ozimek (Soapbox Engage)

   See you all tomorrow for NPSP Washington, DC. It's our first repeat of an NPSP Day, and we're ready to rock and roll!

3. LATAM Hub Office Hours - mier, 20 de Septiembre @ 12pm MEX
   Elena Inurrategui (La Clé)

   LATAM Horas de oficina esta semana. ¡Que te diviertas!

4. HUB Office Hours - Fri, Sep 22 @ 12pm EST
   Caroline Renard (Technology Interpreter for Arts Groups)

   It's a general Q&A HUB Office Hours this week. Come prepared with any and all questions you may have for Aiden Martin, Brennan Butler, and Beth Howard.

5. NPSP Day Chicago - October 20
   Ryan Ozimek (Soapbox Engage)

   NPSP awesomeness is headed to the Windy City. See you in Chicago for a full day of community engagement.

6. NPSP Day San Francisco - October 26, 2017
   Marisa Lopez (Presence Product Group)

   The second edition of this home-of-the-burrito event is just a few weeks away!

Great Ideas for Nonprofits Using Salesforce

1. Add "Description" field on Trigger Handler records
   Jason Jensen (Smith College)

   Trigger handlers are tough enough to understand. Maybe we can make it a little easier with a little description as well, eh?