As some of you know, each month I run the NTEN (bringing together Non-Profits and technology) DC Happy Hour, and this month was no different. Last night we had our monthly happy hour at James Hoban's Irish Pub. It was a great event that included fabulous munchies, drink specials, and of course, our speaker series!
Tim Forbes, PICnet's Director of Client Services, spoke about how we can get non-profits talking about what they need from their CRM tools. He also posed some very interesting questions that definitely got me thinking about where CRM services should REALLY be housed in the budgetary process (overhead costs versus programming costs - the latter of which might allow more non-profits money for CRM tools). Many thanks to Tim for being our speaker and giving us so much to discuss!
Our next happy hour will be on Thursday, December 1, 2011. More details to follow, so stayed tuned to our Facebook group and list serv.
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