Soapbox Engage Blog

Happy Monday, Trailblazers! I’m happy to report I am in vacation mode, soaking up the sun and recharging ahead of the busiest time of the year for nonprofit staff and the tech experts who serve them. I hope wherever you are in the world, you’re able to take a pause as well!

As always, the PUB Crawl is here, ready to fuel you with knowledge for the week ahead. There are some fantastic conversions happening, including one around tracking pledge acknowledgements that excites me personally, as our Donations app now supports pledge payments!

Dig in!

Don't forget, you can have the goodness of the PUB Crawl delivered into your inbox each Monday morning by subscribing today!

Great Posts from the Salesforce Power of Us Hub

1. Time to Preview Winter '26
   Joey Ulep (Salesforce.com)

   It's only August, but it's already time to start looking ahead to Winter '26! The Winter '26 Sandbox Preview Instructions and Salesforce Sandbox Preview Guide are now live and you can find them in this post, along with the Winter '26 Infographic, calendar, and Key Dates Admin blog. Time continues to fly!

2. Articles to Improve Your Salesforce Knowledge
   Rakesh Gupta (Salesforce MVP)

   Jumpstart your week with some new knowledge! Check out these how-to articles:

   • The Best Options for Collecting Field Data in Salesforce
   • Einstein Activity Capture: A Closer Look for Salesforce Admins
   • Easiest Way to View Organization Daily Limits
   • Monitor Platform Event Publishing and Delivery Usage
   • Custom Email Notification for Completed Tasks
   • How to Setup Sender Policy Framework (SPF) for Salesforce
   • How to Setup DKIM Key in Salesforce

3. Check Out the New Agentblazer Collection
   Joel Primack (Agentblazer Community Group)

   The Agentblazer Collection is a weekly post shared in the community with resources from Salesforce related to Agentforce, community-contributed resources, and other exciting items. This week's featured resources include an Agentforce Use Case for summarizing customer accounts and an article on Using AI To Maximize Sales. Check them out!

4. Update Pledge Acknowledgment Status Based on EACH Payment?
   Rachel Park Brayboy (Frank Lloyd Wright Foundation)

   This Trailblazer is seeking advice on how nonprofits handle pledge acknowledgments when multiple payments are involved, wanting to reset the acknowledgment status for each new payment while keeping the final payment marked as acknowledged. There's some great tips being shared in the comments, such as leveraging NPSP’s built-in fields and rollups, or moving acknowledgment tracking to the payment level to simplify automation. Check it out and add your thoughts!

Great Events

1. AMER and EMEA Ask Me Anything Sessions - August 20
   Lizzy Roberts (Salesforce.org)

   The next Nonprofit AMA sessions are taking place Wednesday, August 20 for both US and UK timezones! These are 45-minute Q&A sessions led by Salesforce experts, with no topic off-limits. Tune in to these insightful discussions— no presentations, just pure Salesforce wisdom exchanged in a supportive community environment!

2. NPSP Day Minneapolis - September 11
   Katie Ciszek (Soapbox Engage)

   We are ONE MONTH out from NPSP Day Minneapolis! Join us for this day of unconference connection, exploration, and strategizing around the NPSP, NPC, and all things Salesforce for nonprofits!

3. NPSP Day San Francisco - September 18
   Katie Ciszek (Soapbox Engage)

   After Minneapolis, NPSP Day will be heading straight to San Francisco. Join us for a full day centered on peer learning, real-life use cases, and open conversations around the NPSP, NPC, and how nonprofits can make the most of Salesforce. Hope to see you there!

4. NPSP Day New York - October 9
   Katie Ciszek (Soapbox Engage)

   If you didn't have a chance to join us for NPSP Fundraising Day back in June, we'll be heading back to New York in October for another day-long gathering of nonprofit professionals and Salesforce experts. While this won't be a topic-specific training day (like Fundraising Day), there will still be the opportunity to build the day's agenda around your interests. That's the beauty of an unconference!

Great Ideas for Nonprofits Using Salesforce

1. NPC: Allow Cross Filters for Contacts With/Without Individual Applications
   Rachel Hands (Sputnik Moment)

   This Trailblazer using Nonprofit Cloud for Grantmaking wants the ability to use cross filters for Contacts with or without Individual Applications, similar to how they can for other Grantmaking objects like FundingAward. This would let organizations easily segment applicants and send targeted emails using native Salesforce functionality, without relying on complex custom automation. Vote if you'd like to see this too!