Soapbox Engage Blog

For 16+ years, Soapbox Engage has provided fundraising and engagement solutions that integrate with Salesforce to make nonprofit and education management seamless and swift. We are always updating and innovating our products so that they are set up to make your organization a success. Earlier this year, we updated our Shop app to ensure your e-commerce transactions are smooth and seamless. Keep reading to find out about our new features!

Top New Features of the Soapbox Engage Shop app

1. Improved Inventory Management
2. Price-based Shipping Charges
3. Variant-specific Product Images
4. Variant-specific Pricing
5. New Inventory View
6. Expanded Product View

Improved Inventory Management

A string of releases has streamlined inventory and product tracking in the Soapbox Engage Shop app. Updates include streamlined inventory adjustments in the Shop app Product view, and the ability to search for a product by Product Code on the Inventory view.

Price-Based Shipping Charges

The Shop app now supports price-based shipping charges. As an admin, you can now define shipping costs that are added to a Shop Store or shopping cart order based on the total cost of all products included in the order that are marked as shippable. Define one or multiple ranges for these shipping charges to better cover your costs.

In support of the price-based shipping feature, we've added a parameter to the add/edit Products view so you can designate a given product as shippable. If it is shippable, it is subject to price-based shipping charges.

Variant-Specific Product Images

The variant images now allow you to assign a different product image for each individual variant. For instance, if an end-user selects a size L t-shirt, color green, men’s fit, one image will display for the user. If they then return to the color variant picklist and switch the color to purple, a new product image will display! This adds clarity to the user’s purchasing experience.

Variant-Specific Pricing

Pricing can also be unique to a variant. For example, if the t-shirt is available in black, white, and tie dye, you could choose to increase the price for the tie dye variant option. The price is updated after the user has selected the variant to reflect the price for the individual variant.

New Inventory View

The inventory view allows you to see all products and product variants for which inventory has been enabled. You are able to filter and sort product and product variants by several elements including by availability so that you can easily see which items are out of stock.

Expanded Product View

On the add/edit product view in the administrator, you now have the ability to enable or disable inventory tracking as well as variants for a product. If variants have been enabled, additional options will be presented for defining up to three variant options for the product (e.g., size, color, fit) and editing the individual product variants created from those options.

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And there you have it! These new features are sure to make the Shop process better for you and your team on the backend, as well as for the customer who is looking to shop!

If you aren’t sure the Shop app is right for you, or how it would work for your organization, reach out to us to schedule a demo.

Here are a few more resources to help you on your fundraising journey:

• 8 Trends for Nonprofit E-Commerce in 2024: Our updates to the Shop App are just a small part of things to be thinking about as you head into next year. This blog post shares eight trends to watch out for so you can make sure your E-Commerce store is performing as best it can be!


• How to Write Product Descriptions for Your E-commerce Store: Product descriptions are one of the most important pieces of your e-commerce store. This blog post offers seven tips to help you write the strongest descriptions that are sure to help you meet your goals.


• 10 Best Practices for Nonprofit E-commerce: Maybe you’re not even ready to think about any new features, because you still have questions about building your e-commerce store in general! This blog post offers best practices for just that.