Building a living tribute to the automobile and its cultural significance

The mission of the San Diego Automotive Museum is to tell the story of the social and technological past, present, and future of motorized vehicles. Through their collections, exhibitions, and educational programs, they engage millions of local auto enthusiasts and tourists from all over the world. From private events, to public celebrations and raffles, to a library of over 3,000 books, the San Diego Automotive Museum has become an important hub for culture and community.

Prior to connecting with Soapbox Engage, the San Diego Automotive Museum used an old and cumbersome database. Staff members struggled to find the information they needed to augment their development at a time when their growth was critical. They knew they wanted to replace their existing database with Salesforce, and reached out to the professional services team at Soapbox Engage to begin an implementation. Knowing that Soapbox Engage could also offer a suite of apps and solutions that integrate with Salesforce and serve their needs was icing on the cake!

Strengthening Constituent Relations with the Soapbox Engage Donations and Events apps

Once the San Diego Automotive Museum made the switch over to Salesforce, a more robust and reliable database, they were able to focus on their goals of engaging, retaining, and expanding their donors and constituents. With the use of Soapbox Engage Donations app, the San Diego Automotive Museum has streamlined their gift entry process to create a seamless, user-friendly experience for their donors. Automations also allow staff members to spend less time on data entry and gift processing and more time on donor cultivation.

Along with the Donations app, the Soapbox Engage Events app has helped the San Diego Automotive Museum meet their goal of tracking, thanking, and engaging with donors and constituents. Prior to using the Soapbox Engage Events app, the San Diego Automotive Museum staff did not track their events. Now, the app features allow them to track tickets, sponsorships, and donations for a 360 degree view of the event and its fundraising efforts. Soapbox Engage data combined with Salesforce reporting enables their staff to easily pull information and produce reports for any relevant parties.

Saving Valuable Staff Time with Salesforce Integration

In addition to automating donor data and event registrations, Soapbox Engage integration with Salesforce has provided more accurate conversion tracking and simplified, organized data. Not manually entering donations and other interactions saves a huge amount of time. And linking donation and event pages to specific campaigns in Salesforce allows them to systemize their team’s awareness of certain important donors and stakeholders. This, in turn, sets them up for even more fundraising success.

Overall, this powerful combination of tools has resulted in time-saving automations, increased database accuracy with less human error, and tidy data with responsive, up-to-the-minute reports.

The San Diego Automotive Museum opened in December of 1988. Since then millions have visited and benefited from this world-class collection. Soapbox Engage is proud to support an organization that has worked hard to preserve and promote automotive culture.