If you're looking to import data into Salesforce for your nonprofit organization, there are a number of training resources you have at your disposal from Salesforce.com and the Salesforce.com Foundation.

As a Project Manager at PICnet, I often give clients advice on how to optimize their web content for search engines. However, when posting some items to eBay the other day, I realized just how easy it is to make fatal Search Engine Optimization (SEO) flaws.

After spending a fairly tedious two hours posting nine items to eBay, here is what I have been reminded of when writing content for the web:

Does your website have social sharing buttons like ShareThis or AddThis but you find yourself wanting something more customized for a given situation?

Maybe you want a big button on your donation thank you page that encourages people to share the fact that they just supported your organization. Or one on an event reservation confirmation view to say they're coming to your shindig.

If you're using Salesforce to track donations, you can generate plenty of helpful fundraising metrics. These can be done across your organization and per fundraising campaign. We'll focus on five common and critical metrics in this post.

Here's a little tip for anyone scratching their head over why they don't have access to creating new Campaigns in Salesforce even if they are full System Administrators for a Salesforce instance.

If you're not seeing the New button when viewing Campaign tab, it could be as simple as checking a box on your profile.