While there's healthy discussion happening in the Nonprofit Salesforce.com Practitioners user group, an area that isn't highlighted enough is new ideas for the Nonprofit Starter Pack. I don't mean just feature ideas for fundraising, donations, case management, etc. I'm talking about bug reports, bug fixes, documentation, tutorials, translations, and more.
With such a great community of users and implementers, this seems like a missed opportunity.
During chats at the Nonprofit Developer Sprint in DC this week, Salesforce Foundation staff made it clear that they welcome community support in a variety of contexts, including ideas that can make the software itself better. Hence, the Foundation's fantastic support of events like this week's sprint. The challenge, it seems, is that there hasn't been a path to community engagement in the form of cultivating new feature ideas, bug fixes, documentation, etc.