Managed Services

CRM support and improvement for nonprofits

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What are Managed Services?


Is managing your CRM too much of a task? Maybe your nonprofit team is small, your task list is long, or you don't have the CRM expertise you need to be successful. Our managed services gives your organization access to a team of CRM experts to solve problems quickly, without internal overhead.

Our service provides on-demand strategic consulting, technical support, and CRM expertise your team can count on. From recent adopters to long-time users, we empower organizations to make the most of their CRM investments.

Optimize, grow, and manage your CRM for maximum impact.

What you can expect

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Virtual Admin On-Demand

A trusted CRM expert for system maintenance and strategic guidance.

Foundation
Optimized System

Your CRM instance, complete with automations to save time, improve cross-team collaboration, and protect your data.

Education Fund
Lower Staffing Costs

We provide the value of an internal CRM admin without the cost of a full-time position.


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Performance Analysis

Understand the success and shortcomings of campaigns. We help you refine your strategies for the best results.

Foundation
Strategy and Roadmapping

Technology is ever-evolving. We stay abreast of the latest product offerings and provide future-oriented optimization.

Education Fund
Flexible Cadence

Organize weekly meetings for support, or touch base monthly. We offer flexible packages to meet your needs and budget.

Scope of coverage

Nonprofit Cloud

NPSP

Pardot

Elevate

Asana

CRM Analytics

Tableau

Third party tools

Integrations

And more!

Packages and offerings

We provide services at a monthly cost in increments of 5 hours, starting at 10 hours per month. What does that look like? Pretty much whatever you need! Many orgs find that 20 hours of Managed Services monthly support is perfect for their needs. Not sure how much support you will be needing? Talk to us and we can help you select a plan.

Managed Services are available in one year contracts (12 continuous months):


Small - 10 hours

$1,200/mo for one year

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Medium - 20 hours

$2,400/mo for one year

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Large - 40 hours

$4,800/mo for one year

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Who we serve

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Charities

Foundation

Foundations

Education Fund

Education funds

School

Schools

Member-based organization

Member-based organizations

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Associations

Foundation

Arts organizations

Education Fund

Religious organizations

School

Advocacy groups

Member-based organization

Social services organizations

What are customers saying?

“We’re able to streamline our project management, which means more time spent engaging our members.”

Meghan Pendyala, Biotech

“The Soapbox Engage team was a pleasure to work with - very patient, empathetic, and upbeat as they helped us Salesforce novices navigate this process!”

Andie Levinson, ICA San Francisco

Highlights about Soapbox Engage

  • 21 years serving the nonprofit community
  • 16 years providing CRM solutions
  • Organizers of worldwide nonprofit tech events
  • On-demand CRM experts
  • CRM-integrated online engagement apps
  • Ongoing free resources and events for the community